Privacy Policy
Your privacy matters to us. This policy explains how InnPilot collects, uses, and protects your information.
Effective date: 24 July 2026
1. Information We Collect
We collect information you provide directly to us, such as when you request access to InnPilot, contact us, or use our services. This may include your name, email address, property details, and any information you choose to share in messages.
2. Request Access Submissions
When you submit a request access form on our website, we collect the information you provide (name, email, property name, property location, and any optional message) to process your access request. Submissions are processed through our form service provider.
3. Analytics
We use Plausible Analytics, a privacy-friendly analytics service, to understand how visitors use our website. Plausible does not use cookies and does not collect personal data. It tracks page views and basic usage patterns to help us improve our site. Analytics data is processed in accordance with Plausible's privacy policy.
4. How We Use Your Information
We use the information we collect to respond to your access requests, provide customer support, and improve our services. We do not sell your personal information.
5. Information Sharing
We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as form processing, hosting, and analytics.
6. Data Security
We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of certain communications from us. To exercise these rights, please contact us through our website or reach out via WhatsApp.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.
Note: This privacy policy is a general guide and may require review by a legal professional to ensure compliance with applicable regulations for your jurisdiction and business operations.